Once your order is placed, we prepare and pack your box within 3-5 business days before handing it over to the shipping carrier.

You will receive a confirmation email once your box has been shipped from our company at Tokyo.

The delivery time varies depending on the shipping method for your country. Japan Post's EMS, the average delivery time is approximately within 1-2 weeks.

If your order has not arrived by the expected delivery date, please don't hesitate to contact us at or through our Contact form.

We will be happy to assist you in resolving the issue!